We strive to provide you with the best experience when shopping at DiversityMerch.com. To ensure clarity and transparency regarding our shipping and return policies, we'd like to share some important details with you:

1. Order Delivery and Returns:

If, for any reason, your order encounters delivery issues or needs to be returned, please reach out to us promptly. We'll work diligently to address the situation and find a satisfactory solution.

2. Minimizing Address Errors:

To minimize delivery problems, we urge you to double-check your shipping address during checkout. Additionally, ensure that the city in your address corresponds with its ZIP code using the USPS ZIP code lookup tool provided in our store policies.

3. Damaged or Misprinted Items:

Should you receive damaged or mislabeled items, please inform us immediately. We'll conduct a thorough investigation and provide a free replacement for the affected items. Please note, however, that we are unable to offer refunds for buyer's remorse.

4. Size Exchanges:

If you've ordered the wrong size, we understand accidents happen. While we cannot issue refunds for incorrectly ordered sizes, we're happy to offer size exchanges. Please reach out to us, and we'll assist you in exchanging the item for the correct size.

5. Lost in Transit Orders:

If your order is lost in transit, we'll work to resolve the issue promptly. We'll confirm the shipping address and initiate a problem report to investigate further.

6. Managing Expectations:

We aim to provide clear expectations regarding order fulfillment and shipping times. As our products are made on-demand, please anticipate additional shipping times on top of fulfillment. Any potential shipping delays will be communicated promptly via banners on our storefront and through our FAQ section.

Should you have any questions or concerns regarding your order, please don't hesitate to contact our customer support team. We're dedicated to providing you with the best shopping experience possible.

Thank you for choosing DiversityMerch.com!

Warm regards,

The Diversity Merch Team

If you have any further questions please contact us at: Contact@diversitymerch.com